Field Force Manager App (FSM Software)
Field Force Management Software
The field force manager app is an innovative solution by ConnectMyWorld that simplifies field staff management. This light-weight application helps the administrator assign tasks to the field employees in real time, keep track of their progress, collect proof of service, and much more.
The best part, you just need a GPS enabled Android phone to use it. while using this Employee tracking app
Task Management:
Appointment Management:
Challenges in Managing Mobile Work Force
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Field employees are often assigned tasks via call or messages. This makes checking the progress and keeping record very difficult.
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Providing updates to the supervisor via call is inefficient and often disturbs the field staff.
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It is impossible to update the field staff about task priority when it keeps changing.
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It is difficult to keep records of an employee’s work after they leave if there is no central archive.
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There is no assurance on call for whether the employee actually visited the customer.
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Collecting and saving proof of service, like delivery receipts or customer signature is impossible without a proper system.
Impacts Of Not Implementing A Reliable Field Staff Management Software
The assignement of tasks to the field staff would be ineffective. This may cause delays in the schedule.
Some assignments may not be completed due to lack of proper communication or delay in instructions.
The field staff may not be able to provide efficient service to customers, leading to drop in market share.
It becomes tedious for the supervisor to collect decentralized field reports and then compile them.
How Does ConnectMyWorld Solve FSM Related Challenges?
View the current status of all assignments in progress
Real time task updates and well-maintained work records
Download field task reports instantly with just a click
A centrally managed system that clearly attributes accountability to each employee
The employees can view the assigned tasks in order of priority and schedule accordingly
A single app to record work progress and collect proof of delivery/service provided to the customer
With ConnectMyWorld, You Get
Increased
Performance
Experience upto 20% more productivity with comprehensive remote staff monitoring
Efficient
Employees
Motivate your field staff to perform to their full potential with real task management
Complete
Transparency
Easily monitor staff location, time delays, daily task schedules and more from your smartphone
Higher
Savings
Save more in every day tasks with no extra expenditure on hardware for field staff tracking app
Our Clients
Frequently Asked Questions
1.Can the bulk task allocated to a large number of employees in one shot or tasks be directly assigned through the ERP or CRM system through API?
Apart from allowing manual task creation for each employee, the system also offers a bulk upload feature using an XLS spreadsheet, enabling efficient task distribution to every team member. The field force manager can easily assign multiple tasks in one go, saving time and ensuring accuracy. Additionally, our system supports real-time inbound lead (task) data integration and allocates tasks to the field staff management software based on predefined rules, streamlining workflow and improving productivity.
2.What all the ways appointments can be created?
The supervisor can create appointments directly through the dashboard, and at the scheduled time, the employee will start receiving reminders for the upcoming appointments. The Field force Management app also allows the system to automatically generate appointments on behalf of the employee when the employee selects a preferred date and time with the client. This automation enhances efficiency and ensures that no appointment is missed.
3.Can an employee get the navigation to customer location and dialer for calling the customer facility directly through this gps tracker app?
Yes, this app is having the capability to provide navigation facility to customer location for the address provided and also the employee can directly open the dialer from the app to call the customer.to proceed with any specific task allocated to the field employee tracking app.
an employee tracking App and Data collection app that has many advantages. connectmyworld helps you connect with your employees and track their work performance. The App also allows you to connect with your customers and clients. connectmyworld helps you manage your business more efficiently and connect with your employees more effectively
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